All your company's support, in one place
SanMarino Chat brings your company's WhatsApp conversations into a single inbox, with teams, departments and an artificial intelligence bot that helps you reply faster.
Everything your team needs to serve better
A platform built for support and sales teams that work over chat every day.
Unified inbox
All your company's WhatsApp conversations in a single view, organized and without missing a single message.
Teams and departments
Organize your agents by department and assign conversations based on who should handle them.
AI-powered bot
Train a bot with your own knowledge base to automatically answer frequently asked questions.
Scheduled messages and campaigns
Schedule sends and launch bulk campaigns to your contacts without losing control of the conversation.
Quick replies and templates
Save frequent replies and message templates so your team responds faster and more consistently.
Real-time reports
Follow your company's activity with reports and a dashboard that updates instantly.
Connect your company's WhatsApp
Link your WhatsApp Business number through the official Meta API and start serving customers from the platform.
WhatsApp Business
Official Meta APIWe connect to WhatsApp through the official WhatsApp Business Platform API (Meta) — with no unofficial methods or third-party tools that could put your company's number at risk.
Start serving customers in four steps
A simple process designed to get your team up and running as soon as possible.
Create your company
Register your company on the platform and set up your account in minutes.
Connect your WhatsApp
Link your company's WhatsApp Business number to the platform.
Organize your team
Create departments, add agents and define how conversations are distributed.
Start chatting
Serve customers from the unified inbox, with the bot helping answer frequent questions.
Connect SanMarino Chat with your own systems
Your bot can answer with real, up-to-date information from your business — and for anything that doesn't come out of the box, we build it to order with you.
Up-to-date prices and catalog
Connect your pricing or catalog system (Knowledge API) and the bot always answers with real data, without you having to load anything by hand.
Appointments and bookings
We add the integration with your scheduling system so the bot can offer and confirm available appointments over WhatsApp.
Stock and availability
Check the live stock from your ERP or inventory system right from the same WhatsApp conversation.
Your system (CRM, ERP, whatever you use)
Do you have another system the bot should query? We'll evaluate it together and build the integration for your specific case.
How does it work? You give us access to your system (an API you already have, or we help you define one) and we connect it to SanMarino Chat. Price and catalog sync is already part of the platform; for more specific needs we build the development together with you.
Tell us what you need to integrateA plan for every stage of your team
Start for free and move to a paid plan when your team needs it.
Free Trial
To get to know the platform with no commitment.
- 3 users
- 1 WhatsApp connection
- AI bot and knowledge base
- No credit card
Basic
For small teams getting started with WhatsApp.
- 3 users
- 1 WhatsApp connection
- Departments, teams and roles
- AI bot and knowledge base
Pro
For teams that already live on WhatsApp.
- 8 users
- 3 WhatsApp connections
- Departments, teams and roles
- AI bot and knowledge base
- Campaigns, templates and reports
Is your team larger or do you need more WhatsApp connections? Message us and we'll build a custom plan.
Everything you wanted to know
No. Each company links its own WhatsApp number, and that information is never shared or mixed with that of other companies on the platform.
Yes. We integrate directly with the official WhatsApp Business Platform API (Meta), which gives your number greater stability, security and official backing compared to unauthorized methods.
Yes. We help you connect your current WhatsApp Business number to the platform so your team can start serving customers from it.
You load articles and categories with your company's information, and the bot uses them to automatically answer your customers' most frequent questions.
Yes. You can create departments, add agents to your team and define how conversations are assigned among them.
Message us on WhatsApp or register your company directly. We'll schedule a demo and help you connect your WhatsApp.
Since October 1, 2026, Meta charges for replies beyond the 1,000 free per month per WhatsApp number (your SanMarino Chat plan price does not change).
View the full guideShall we talk on WhatsApp?
Tell us how your team handles customers today and we'll show you how SanMarino Chat can help you centralize everything in one place.